Narrow Your Focus and Avoid Logorrhea: And what does this have to do with real estate?
Published by Scott LeForce under General.Logorrhea? What’s that? I know… maybe I could have picked a better title. But the more I thought about it, the more I saw it fitting. Let’s start with a clear definition:
logorrhea \law-guh-REE-uh\, noun:
- Pathologically incoherent, repetitious speech.
- Incessant or compulsive talkativeness; wearisome volubility.
Example: By his own measure, he is a man of many contradictions, beginning with the fact that he is famous as a listener but suffers from “a touch of logorrhea.” He is so voluble that one wonders how his subjects get a word in edgewise.
– Mel Gussow, “Listener, Talker, Now Literary Lion: It’s Official.”, New York Times, June 17, 1997
Okay, now we’re past that and you’ll hopefully agree that is not something you want. I can tell your customers certainly don’t and are experts at avoiding it. Simply, they are in search for the perception of quality in a relationship with the agent they choose. The notion behind my approach in bringing this to you is simple… In struggling markets a habit that many salespeople develop is one of a compulsive nature to spew information, statistics and the like to consumers. It is a bad habit that can manifest itself into an appearance of personal desperation. I can think of a few time-share salespeople that have a terminal case of this!
What we are talking about is narrowing your focus in real estate; the shift from a general practitioner to that of a “specialist”. Why? Because the perception of quality will always reside in the mind of the customer; whether a buyer or seller in this case.
When you narrow your focus in your blogs, and other marketing channels you become more of a specialists than a generalist. You’ll agree that a specialist is typically perceived to know and understand more (or have higher quality) than that of a generalist. Would a cardiologist know more about the intricacies of the heart more than a practitioner of general medicine? Most people would think so. The perception is certainly true. This connotation is one of the reasons we label you a specialist in our system.
This is where the content of your blogs become very important. Potential customers interested in property in your ‘neck of the woods’ will probably be following you before you even know it. You can become a specialist and avoid catching logorrhea by providing content that narrows the focus to your market and the characteristics your market offers. If a customers asks about a community event you can certainly discuss that, however we should refrain from having your blog be the ‘official’ site of that event and remain focused to real estate related matters you actually specialize in.
Everyone may think they can tell a high-quality product or service from a low-quality one, but sometimes it is not that easy. Does a BMW have fewer mechanical difficulties than a Buick? Are you sure? Does a Cartier keep better time than a Seiko? Are you sure? Is an agent that specializes bank-owned properties know more about local property values than an agent who specializes in short-sale negotiations? Are you sure?
Scott LeForce
President
scott.leforce@rwnc.net
