Jun 15 2010

iPhone 4 Pre-Order Disaster

Published by Tei Baishiki under Technology.

The iPhone 4 pre-order was made available today. Were you able to get one?

iPhone4_Order

If you were like me you went to the Apple website and tried… and tried… and tried, only to receive the “Your request couldn’t be processed.” The Apple’s online pre-order system used an eligibility check for existing AT&T customers, which appears to have been the cause of the issue. Additional problems arose for users who attempted to pre-order using the Apple retail store software from the App Store and found the software hung up at a “processing” screen while checking eligibility for their upgrade.

iPhone4_Order_Failure

Even with all of the “processing” issues, the pre-orders for the iPhone 4 stopped from the AT&T website as of around 1:30pm Pacific from the AT&T website. So I guess in between all of the problems there were people that were able to get their hold on the prized iPhone 4.

As if the problems of today is not bad enough rumors have been circulated that a potential AT&T security breach worse than the one encountered days before with the iPad 3G email addresses being leaked. AT&T reports it has been unable to reproduce the issue but users are reporting that they are logging into their AT&T accounts only to find out they are looking at someone else’s account information. Talk about a case of “when it rains, it pours.”

7 Responses to “iPhone 4 Pre-Order Disaster”

  1. Randy Elliott on 15 Jun 2010 at 11:01 pm

    I can’t wait to get mine, but I’m going to anyway. My bday is next month, so if anyone was stuck on what to get me…now you know. :-)

  2. Mark Wisterman on 16 Jun 2010 at 9:56 am

    There are two things that I do not do
    1. Go to a new restaurant on opening day

    2. Attempt to buy new technology on opening day.

    Both will be there a month from now! So what’s the giant hurry?

  3. Tei Baishiki on 16 Jun 2010 at 10:06 am

    Hehe. I am totally with you… under normal circumstances.

    Those of you that know me, I really am a total sucker for new technology and yet I somehow mustered enough self control not to purchase the 3GS when it came out last year and I’ve been babying my 3G going on 2+ years of grateful service.

    However, the original 3G model had some manufacturing issues where users complained about the case cracking around where the power adapter plugs into the phone. Mine has a few minor cracks and its starting to show its age. More than just a superficial stuff, I have a few dead pixels in the screen.

    I admit, I had a moment of weakness and tried to order the new iPhone yesterday. But I really am glad that I wasn’t able to get one. I am going to hold out for the white model, which is not yet available.

  4. Greg Wang on 16 Jun 2010 at 12:56 pm

    I went into the Apple.com site yesterday afternoon and reserved one in 2 minutes for my Wife for our 8 year Anniversary coming up guess what day? You guessed it! June 24, 2010. So I guess I was one of the 600,000 lucky ones that was able to reserve one without any problem…LOL!

    Normally I do not buy anthing on the opening day but this time I will be at the Apple store on June 24, 2010 at 7:00 a.m. to pick up this toy for my Wife. In the meantime, I will stay with my Blackberry Storm and Verizon until Apple gets through the hurdle of signing up with Verizon.

  5. Tei Baishiki on 16 Jun 2010 at 1:33 pm

    Congrats on your purchase and your anniversary!

    I am sure she will enjoy it!

  6. Greg Wang on 17 Jun 2010 at 6:51 pm

    Thanks Tei! She doesn’t know it yet it’s a surprise Anniversary gift :-)

  7. Tei Baishiki on 17 Jun 2010 at 7:00 pm

    Let me know how it goes!