Now is not the time to play the victim.
Realty World’s high caliber accountability-driven training began last week with the first of eight meetings and I must say it was very encouraging to see the positive, optimistic attitude of the attendees. No doom and gloom surfaced whatsoever; in fact, just the opposite. The room was filled with an air of success and a strong desire to build upon individual business models that just needed to be elevated to another exciting level.
As this new era of technology moves everyone to a quicker and more convenient way to communicate, shop, be social, and increase knowledge, the day has not disappeared where we should be personally in front of people in some form or another.
There is a great need for self-discipline. We must be responsible for the outcomes we experience. We need to instill a belief in ourselves that we have the power to create the circumstances which will fortify our business model. Positive expectations will create focused and positive results.
With the well-designed office and agent websites that we are providing to our brokers and agents comes the understanding that we still need basic principles set in place amidst this advanced age we are doing business in. We still need to be out meeting and greeting customers in order to establish rapport, educate them and give direction. We need to seek and find a need that has to be addressed. Isolate indifference in order to allow a very clear picture of what needs to be handled. Once we have met our clients’ expectations, only then can we reassure them that we will provide the care and quality service they deserve with a well thought out Action Plan.
Brokers and agents today need to be regimented in their finances. Something that I learned long ago was a business derived from doing daily initiatives in the form of referrals to make sure a certain percentage of the commission goes into a retirement fund.
Upward and Onward…
Dennis Stewart
Vice President & Regional Director
Dennis.Stewart@rwnc.net
Dennis, you are an inspiration to us all. No matter how “techy” we get, customer service will always be the most important thing to people. Thank you for getting out the flashlight and illuminating the path we must walk!
The best training program I have ever attended. If I follow the instructions and model my business around the Eagles course along with the complete arsenal of resources from REALTY WORLD.I have no other option but to succeed. In real estate it is Location, Location, and Location. For me it is: Actions, Actions, and Actions. I have to be out there…Educating, Enlightening and giving Direction. I have to be in front of people. Eye to eye, Belly to belly, rocking on the chair on the porch….And Kissing babies?
By the way…I have a lot of fun Facebooking and tweeting…But my business isn’t coming from there.